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Sukhjeevan's avatar
Sukhjeevan
Aspirant
Nov 23, 2020

Slow internet speed issue with NETGEAR N600

Hi All

I have NETGEAR N600 Cable Modem Router (C3700). My internet speed is only around 40 Mbps even I do have 200 Mbps xfnility internet plan. xfinity support asked me to contact Wi-Fi device manufacture company. Any suggestion what can I do to get expected speed.

 

https://www.amazon.com/gp/product/B00IF0JAYE

 

Thank you

2 Replies

  • antinode's avatar
    antinode
    Guru
    Nov 23, 2020

    > [...] My internet speed is only around 40 Mbps [...]

     

       Measured how?  Using what for a client device, connected how?  Wired?
    Wireless, 5GHz? Wireless, 2.4GHz?

     

    > [...] what can I do to get expected speed.

     

       What is your "expected speed"?

     

       Why blame the C3700 rather than your (unspecified) client device?
    Does your (unspecified) client device get higher speeds in some other
    environment?

    • Sukhjeevan's avatar
      Sukhjeevan
      Aspirant
      Nov 26, 2020

      I'm using HP laptop Elitebook and connected internet via Wi-Fi connection.

      Tested with Network Band at 2.4 GHz

      • Disconnect from office VPN
        • xfinity speed test: ~50 Mbps
        • speedtest.net speed test: ~10 Mbps
      • Connect from office VPN
        • xfinity speed test: 0 Mbps
        • speedtest.net speed test: ~10 Mbps

      Tested with Network Band at 5 GHz

      • Disconnect from office VPN
        • xfinity speed test: ~120 Mbps
        • speedtest.net speed test: ~20 Mbps
      • Connect from office VPN
        • xfinity speed test: ~0 Mbps
        • speedtest.net speed test: ~20 Mbps

      Speed is little better now with 5 GHz but only while disconnected from office VPN. I cannot work while disconnected from office VPN so not much helpful.

      In office I get enough speed and don't see any disturbance while attending online meetings.

       

      Is there any other setting I can change in modem router to get higher speed? If not any suggestion for good modem router.

       

      Thank you