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Forum Discussion
BentNose
Mar 29, 2022Tutor
slow R6400v2 ethernet speed
ISP tech verified 350Mbps output from NETGEAR CM600 cable modem via ethernet connected Windows laptop. When NETGEAR AC1750 R6400V2 router is connected to modem and same laptop is connected to router...
BentNose
Mar 29, 2022Tutor
I performed a hard reset on the router by pressing and holding the reset button. I don't know what the default settings are suppose to be.
If you wish to point me to a source that identifies what the default setting is for every setting, I can reset again and confirm.
KevinLiT
Mar 30, 2022NETGEAR Moderator
Hello BentNose,
I understand that you are having issues with your internet speeds on your R6400v2.
Which firmware do you currently have installed on your R6400v2?
Look forward to hearing your response!
Best,
Kevin
Community Team
- BentNoseMar 30, 2022Tutor
Firmware Version
V1.0.4.122_10.0.95- plemansMar 30, 2022Guru - Experienced User
have you tried downgrading the firmware a version or 2?
Any time you downgrade, reset afterwards to prevent old settings from being the issue.I'd also recommend doing it over a hardwired connection.
- KevinLiTMar 30, 2022NETGEAR Moderator
Hello BentNose,
The current firmware for the R6400v2 is R6400v2 Firmware Version 1.0.4.126.
Please visit the link below to manually update your R6400v2:
https://kb.netgear.com/000064642/R6400v2-Firmware-Version-1-0-4-126
Please let me know if this helps!
Look forward to hearing from you!
Best,
Kevin
Community Team
- BentNoseMar 30, 2022Tutor
I will attempt to install this newer firmware after 6pm when those working from home no longer need Internet access for work purposes.
Why does my router tell me that there are no newer firmware versions available for my router?