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Forum Discussion
KC5
Dec 05, 2022Tutor
Slow speed using AC1750 (R6400 v1) router
Hello community. I'm struggling to figure out why I'm not getting nearly the internet speed I should be getting from my AC1750 (R6400 v1) router to my ISP (Comcast). Comcast increased my speed to 800...
- Dec 08, 2022
Thanks. I am researching with Lenovo. My ethernet connected HP is now much quicker at the 900+ speed vs the 300+ speed I was getting. Factory reset of the router was the trick. I appreciate all the help!
plemans
Dec 05, 2022Guru - Experienced User
a couple things.
1. try hardwiring a pc/laptop into the router to test it. The built-in speedtest isn't that accurate.
2. after the upgrade, did you try factory resetting and reinstalling the router? Always good to try after a speed change. Make sure to leave qos, access controls, traffic monitoring, and parental controls all disabled.