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Forum Discussion
Tacyon
Jun 21, 2017Aspirant
Slow wired internet speed
75mb Comcast service connected to a Arris Surfboard 6021 Docsis 3.0 modem connected to R6250 running firmware Version 1.0.4.8.
I'm getting 87mb down direct from the modem and ~35mb down when going thru the router.
Reset, defaulted, I didn't look specifically but I don't recall QoS being setup nor do i think its on by default. Tested against sevral speet test sites to get an average.
Guesses?
Hi Tacyon,
Please try changing the MTU value. The links below may help out.
http://kb.netgear.com/app/answers/detail/a_id/19863
http://kb.netgear.com/app/answers/detail/a_id/25675
Regards,
Dexter
Community Team
3 Replies
- DexterJBNETGEAR Moderator
Hi Tacyon,
Please try changing the MTU value. The links below may help out.
http://kb.netgear.com/app/answers/detail/a_id/19863
http://kb.netgear.com/app/answers/detail/a_id/25675
Regards,
Dexter
Community Team
- TacyonAspirant
Unfortunately I as out of town for two weeks (not the unfortunate part) and just before I left, the user replaced the router with a newer one which resolved their speed issue. No further testing is possible (the unfortunate part).