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Forum Discussion
TB21
Jan 21, 2021Tutor
slow wireless but fast satellite
I have a Netgear Orbi RBK50 with the router and one satellite. I've had it for just over a year and it's worked perfectly. Consistenly get wireless speeds in the 100+ mbps range. In the last few week...
plemans
Jan 21, 2021Guru - Experienced User
The orbi app tests directly off the router and not through the device you're testing on. when you're testing on the speedtest app, its relying on the wireless connection.
One thing to check, is the device you're testing on connected to 2.4ghz or 5ghz?
- TB21Jan 21, 2021Tutor
Ah, very helpful note on the testing app, thank you. Have been testing using the 5ghz connection - seems like wired from satellite would also be impacted if there was a true wireless fault??
- plemansJan 21, 2021Guru - Experienced User
its got a dedicated backhaul so that might be fine.
Have you tried a factory reset and reinstall? Sometimes that helps if firmware has changed or an old setting is causing issues.
- TB21Jan 21, 2021Tutor
Looked through my router settings and found that the Enable WMM setting was unchecked. Now that it's on, speeds seems to be back to normal. Probably wouldn't have found this without getting ready to do a hard reset...so thanks for the tips!