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Forum Discussion
nagerjaeger
Aug 28, 2019Tutor
spectrum modem stopped giving ip address to netgear wifi router
this morning my spectrum modem stopped issuing an ip address to my netgear wifi router. netgear router worked great yesterday as it has since purchase. I was able to attach my laptop directly to th...
- Aug 28, 2019
Thank you for the reply. I was able to get through to netgear support and this is resolved.
Support had me go to setup and "spoof" the mac address of the netgear router to be the same as my laptop. Then power off both the modem and the netgear router. Power on the modem. Let it boot up completely, about 2 minutes. Then power on the netgear router. After the minute or more boot up the modem then issued an ip address to the netgear router.
I'll see if I can find the solution the support guy wrote up and share it here.
nagerjaeger
Aug 28, 2019Tutor
Thank you for the reply. I was able to get through to netgear support and this is resolved.
Support had me go to setup and "spoof" the mac address of the netgear router to be the same as my laptop. Then power off both the modem and the netgear router. Power on the modem. Let it boot up completely, about 2 minutes. Then power on the netgear router. After the minute or more boot up the modem then issued an ip address to the netgear router.
I'll see if I can find the solution the support guy wrote up and share it here.
nagerjaeger
Aug 28, 2019Tutor
Here is what support documented as the solution.
2019-08-27 09:00:23
- Internet Light is Amber - Cx have Laptop connected to the Router and already got GUI Opened - So did MAC Spoofing and then Power Cycle - Now Internet Light is Green and Cx have Internet now - EOC
- Internet Light is Amber - Cx have Laptop connected to the Router and already got GUI Opened - So did MAC Spoofing and then Power Cycle - Now Internet Light is Green and Cx have Internet now - EOC