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Forum Discussion

articaine's avatar
articaine
Aspirant
Oct 17, 2016
Solved

speed slow down

I installed the R6400 Saturday evening. My speeds wired from modem is about 70Mbps, and it was close to that speed with the 5ghz frequency, the 2.4Ghz is about 30-35.  2 evenings later, I notice the ...
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Oct 19, 2016

    Hi articaine,

     

    1. On both instances, it may be caused by wireless interference. You can use a WiFi analyzer app/program and change the channel for the wireless bands to the best available.

    2. Does the issue persist on all your wireless devices?

    3. Have you tried reflashing the firmware and resetting the router?

     

    Regards,

     

    Dexter

    Community Team

articaine's avatar
articaine
Aspirant
Oct 18, 2016

 bump

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Oct 19, 2016

    Hi articaine,

     

    1. On both instances, it may be caused by wireless interference. You can use a WiFi analyzer app/program and change the channel for the wireless bands to the best available.

    2. Does the issue persist on all your wireless devices?

    3. Have you tried reflashing the firmware and resetting the router?

     

    Regards,

     

    Dexter

    Community Team

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Oct 23, 2016

    Hi articaine,

     

    I would like to follow up and check if you are still experiencing the issue.

     

    Regards,

     

    Dexter

    Community Team