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Forum Discussion

albertje's avatar
albertje
Aspirant
Aug 19, 2016
Solved

suddenly slower connections

Hello,   I had for 2 to 3 years 150mbit dowloadspeed al the time and now for a few weeks it drops to 130mbit. nothing has changed.   any ideas?
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Aug 22, 2016

    Hi albertje,

     

    1. What is the firmware version of the router?

    2. Is the wired connection affected?

    3. Does the issue persist on both bands (2.4GHz and 5GHz)?

    4. Are all your wireless devices affected?

    5. Have you tried resetting the device?

     

    Regards,

     

    Dexter

    Community Team

albertje's avatar
albertje
Aspirant
Aug 26, 2016

i did a factory reset and its working fine again! many thx

DexterJB's avatar
DexterJB
NETGEAR Moderator
Aug 28, 2016

Hi albertje,

 

You are welcome. Glad to know it is working fine now.

 

Regards,

 

Dexter

Community Team