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Forum Discussion
scorpio012
Jan 08, 2019Tutor
Support for R6080
Hello, I had posted a question earlier about a problem I was having with the new Wi-Fi router I bought from Netgear. My old router was a Belkin router and when I disconnected that to hook up the Netg...
- Jan 08, 2019
Thanks for your reply! I do have cable internet, but I'm embarrassed to say that I am not computer savvy and not sure how to do exactly what you've said? You also had said that I would need to do the set up on the Netgear router and again I'm not sure about what to do? I'm sure you've never come across someone that needs the basics explained to him like I'm asking you to do for me, but I'm hoping to learn more from people like yourself. Thanks again
scorpio012
Jan 08, 2019Tutor
Thanks for your reply! I do have cable internet, but I'm embarrassed to say that I am not computer savvy and not sure how to do exactly what you've said? You also had said that I would need to do the set up on the Netgear router and again I'm not sure about what to do? I'm sure you've never come across someone that needs the basics explained to him like I'm asking you to do for me, but I'm hoping to learn more from people like yourself. Thanks again
wcalifas
Jan 08, 2019Prodigy
Well I don't know if your router came with a setup disc that you can use, but I'm pretty sure it came with instructions on how to set it up. Let us know since there's a few steps to do the setup.
- scorpio012Jan 08, 2019Tutor
Thanks again for your reply. No there wasn't any set up disk all that came with the router was a ethernet cable and a one page pamphlet and on the front cover was a link for a Nighthawk App for a smart phone which Idon't have(still stuck with an antique flip phone) On the back cover was a link for www.netgear .com/support, but that was it?
- antinodeJan 08, 2019Guru
> [...] on the front cover was a link for a Nighthawk App for a smart
> phone which Idon't have [...]
Not necessary. You need some kind of computer/device with a web
browser. Anything else is optional.
> [...] On the back cover was a link for www.netgear .com/support, but
> that was it?
Did you go there? Try it. Put in your model number, and look for
Documentation. Get the User Manual. Read? You may find other
documents there, too.- scorpio012Jan 08, 2019Tutor
Thank you for all your information that you sent. It all seems to be working now!!
- michaelkenwardJan 08, 2019Guru - Experienced User
There is a manual for the R6080 somewhere at the end of this link:
>>>> R6080 | Product | Support | NETGEAR <<<<
The Quick start guide is a good place to start. In particular, it tells you the order that you should follow. That is important.
Be sure to restart your network in this sequence:- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.
- scorpio012Jan 08, 2019Tutor
Once again thank you for taking the time to help me with all of this. Everything seems to be working fine now(knock on wood). The only problem I had which I'm not sure is resolved yet is when they asked for two security questions and their answers. I had answered them but later they asked for them again, but when I typed in the answers it said that they didn't match the ones I entered before. I rechecked the spelling of the answers and they were fine. So I don't know if that will make a whole lot of difference would it? I don't even know how to get back to that page now anyway? I thought I had bookmarked it but it doesn't come up in my bookmarks? Any suggestions? Thanks again!!!