NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
the last straw
since i miraculously can’t seem to get in touch with support i’ll post it here. every employee of netgear is a lowlife **bleep**, your “firmware” updates have bricked 2 separate Ac 1200 routers of min...
FormerCustomer1 wrote:
your “firmware” updates have bricked 2 separate Ac 1200 routers of mine, no flashing light, no ability to factory reset, and certainly no internet connection.
There is no such thing as an AC1200. That's a wifi speed indicator. Netgear has produced a dozen or more models with AC1200 wifi. Which one do you own? Look at the label on the thing for "Model" number.
What does "bricked" mean to you? What are the symptoms?
I ask because people often turn up here and use that word to describe different symptoms.
"No flashing light" isn't much help as most routers have lots of lights that can flash at different times. If no lights are flashing, then it probably isn't "bricked" as most people understand it.
What prevents you from doing a factory reset?
use the tftp method to unbrick them, you have to download the firmware for your router from the netgear.com page under support. There's videos on youtube on how to unbrick a router with tftp.