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Forum Discussion
Bong
Sep 06, 2016Aspirant
The many problems with JNR3210
I’m surprised to find that there is no way to report hardware and firmware issues directly to NETGEART’s support team, but to discuss the issues only in the Community. Anyway, below are the many pro...
- Sep 09, 2016
Firmware should have corrected this but sounds like a problem with the hardware.
It's true that you have to reconnect your devices unless you made a backup copy of the settings and re-apply it after resetting.
Unfortunately, as for the firmware there will be no future firmware update on it since it's already EOL.
Bong
Sep 09, 2016Aspirant
First of all, thank you for your advice to my problems.
Reflashing and resetting don’t work either. In fact, resetting gives me even more trouble, as my wireless devices somehow fail to connect again even if I set up the router after the reset in the same way as before. I have to set up wireless connections for each of my devices and enter the same settings again in order to get them connected. I believe its firmware definitely needs a revision to make wireless scheduling work again.
ElaineM
Sep 09, 2016NETGEAR Employee Retired
Firmware should have corrected this but sounds like a problem with the hardware.
It's true that you have to reconnect your devices unless you made a backup copy of the settings and re-apply it after resetting.
Unfortunately, as for the firmware there will be no future firmware update on it since it's already EOL.
- BongSep 20, 2016Aspirant
ElaineM wrote:Firmware should have corrected this but sounds like a problem with the hardware.
It's true that you have to reconnect your devices unless you made a backup copy of the settings and re-apply it after resetting.
Unfortunately, as for the firmware there will be no future firmware update on it since it's already EOL.
You're correct. The issues are finally gone after a replacement at the service centre.
- ElaineMSep 20, 2016NETGEAR Employee Retired
Glad to hear that it's now fixed.
Thank you as well for updating!