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Forum Discussion

floriann's avatar
floriann
Aspirant
Apr 27, 2014
Solved

Trek PR2000 DHCP-problems, keeps dropping connections, maybe workaround

Hi! Some days ago I bought the new Netgear Trek PR2000 mobile wireless router. Purpose was to have an AP for all my devices while traveling and being able to connect them to a hotspot or hotel wifi...
  • ElaineM's avatar
    ElaineM
    Mar 22, 2016

    hksteve I would like to inform you that the fix is now available in our download page.

    Feel free to update your firmware and provide feedback.

     

    Thanks!

philmi's avatar
philmi
Novice
Dec 18, 2014
Same problem of disconections very frequent. Testing conection and disconection of an electrical thing (a heater was used for this test, only resistive but 2kW of power) near the PR2000 Trek: the problem was systematically reproduced.

In fact, the problem is well given by an electrical power sensibility.
I've plugged the trek with the USB cord plugged to a phone adapter. No more disconnections, problem resolved.
  • RunDMC's avatar
    RunDMC
    Aspirant
    Jul 23, 2015

    Hi,

     

    i bought a PR2000 in March to use when travelling.

     

    i seem to be experiencing issues with wifi drop out too. It can work for couple days then have constant drop outs.

     

    i have unchecked DHCP server in LAN settings and created IP reservations for my devices and set the rip to in only.

     

    i am on firmware v1.0.0.14_1.0.1 which was on when purchased so this might not be the latest firmware. Is it worth updating to latest firmware first ?

     

    i am also using in 4 way adaptor but then tried in a wall plug but still got same issue.

     

    any assistance appreciated as it's becoming to be useless and I might aswell take an old house router with me on travels

    • Babylon5's avatar
      Babylon5
      NETGEAR Employee Retired
      Jul 23, 2015

      You appear to have the latest firmware. What mode are you operating the PR2000 in? Is it operating as a repeater and if so what is it connecting to, what are the wireless settings? Do you have other wireless networks in the area, and if so do you know if the PR2000 / base AP are automatically changing wireless channel, or is the wireless channel fixed?

      • RunDMC's avatar
        RunDMC
        Aspirant
        Jul 23, 2015

        Hi,

         

        thanks for your quick response.

         

        if you mean the setting under WPS Wizard - Setup - Internet Setup then under wireless mode it is set at public hotspot (PR2000 work as a AP) recommended setting.

         

        it is connecting to hotel wifi with following settings :-

         

        region = europe

         

        name SSID = netgear75 (default)

         

        channel = 6 (this is greyed out and depends what the hotel router is on)

        mode = up to 300mbps

         

        enable SSID broadcast is checked

         

        wpa2-psk (AES) is checked

         

        network key = changed from default setting 

         

        it seems I cannot change the wireless channel that the PR2000 is broadcasting on but the hotel wifi channel is fixed I think because they haven't changed their default logon details and can see it is fixed.  It is in London so very built up area so expect other hotels have wifi too. However I have had this issue in other hotels where it is not built up and more rural area.

         

        please advise any other questions you might have or suggestions