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Forum Discussion
floriann
Apr 27, 2014Aspirant
Trek PR2000 DHCP-problems, keeps dropping connections, maybe workaround
Hi! Some days ago I bought the new Netgear Trek PR2000 mobile wireless router. Purpose was to have an AP for all my devices while traveling and being able to connect them to a hotspot or hotel wifi...
- Mar 22, 2016
hksteve I would like to inform you that the fix is now available in our download page.
Feel free to update your firmware and provide feedback.
Thanks!
DelMundo
Oct 29, 2015Aspirant
Wow can't believe this router doesn't work. I'm trying to connect to my XfinityWifi hotspot. It connects but its sooooooo slow that its unusable. Tried everything (and they don't leave many settings for us to play with).
Works fine on the local network with the NAS I just bought.
I bought this because I needed the LAN port for the NAS.
I was using the amazing HooToo Tripmate Nano. It works awesome, especially for this AP hotspot mapping (hotels, Xfinity WifiHotSpot). Has a great USB "nas". The web-page interface is instantaneous fast. Runs off almost no power from a USB port. Almost matchbook sized.
This Trek is 4X as big and doesn't work for what I want.
Netgear folks, just go buy a HooToo and copy it exactly, then add on the LAN port.
Hoping this gets fixed quick or it's going back to Amazon and I'll just grab one of those TP-nano's. Sadly, it doesn't have a USB "nas" so then I'll have to carry two routers. The hope with this one was to only have one. But the Tp-nano and the Tripmate nano will be smaller than the Trek anyway.
ElaineM
Oct 29, 2015NETGEAR Employee Retired
DelMundo I apologize for any inconvenience this may have caused you.
What's the current firmware installed on your router?
Did you try changing the MTU size on the router? This setting is under Advanced > Setup > WAN Setup
Try setting the MTU to 1400. Once done, observe your connection.
- tjdoherty33Oct 29, 2015Aspirant
If this issue isn't resolved by Nov. 11th, both of the Treks I have now will be going back to Amazon, and I will ask for a full refund. This device is erratic at best. I've worked in Information Technology for nearly 30 years, and I have rarely come across a networking device as unstable as this one.
Amazon should be made aware that the PR2000 Trek devices they are selling are defective, and buyers have little hope of having issues resolved.
- KandrallaOct 30, 2015Tutor"Amazon should be made aware that the PR2000 Trek devices they are selling are defective, and buyers have little hope of having issues resolved." That's pretty much what I did when Staples demanded that I review the product. Mine's returned now. The fact that this product made it to shelves in this state indicates to me that Netgear doesn't know how to test their products. If they missed the fact that a client disconnecting causes the router to stop working and reboot what other things did they miss that people won't notice (think security). This would be like a car manufacturer not realizing that their car can't make a right hand turn because they never thought to make a clockwise run around the test track.
- FelixZNov 01, 2015Aspirant
I can confirm the same experience. If you connect multiple devices and then disconnect one, the router will drop connection to all devices. And I thought the point of this device was to be able to share a single WiFi connection... I really hope that the fix mentioned in an earlier post will be released soon in a new firmware. Otherwise, I'll have to return this device where it came from. That would be a shame, because I see a lot of potential if the router was actually useable.