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Forum Discussion
Troubleshooting
My R6400v2 is not recognizing the Ethernet cord being plugged in. I have rebooted and reset the router plenty of times, nothing seems to work. Called Netgear, but they want me to pay because my 90 day...
What modem/gateway are you connecting it to?
Have you checked the cables?
Have you checked the wan port?
- So I do not need a modem for where I live. I tried using a new Ethernet cable I purchased today and that did not work. I just off the phone with the tech support again and they believe it is an issue with my actual internet. So I am expecting a call from my intervention company tomorrow. But I am still open to trying anything and everything you could recommend to fix this issue today.
chrissa2 wrote:
So I do not need a modem for where I live. I tried using a new Ethernet cable I purchased today and that did not work.So, what delivers the Internet?
If you don't need a modem, have you tried plugging a computer into the connection without a router?
