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Forum Discussion
Unable to access router login
None of the methods used to log in to my router work anymore. Routerlogin.net, routerlogin.com, neither of the IP addresses, nothing. When using any of these it just redirects to https://www.netgear.com/home/services/routerlogincom/
I've already factory reset the router and have the same result. So I'm totally at a loss.
5 Replies
Midinette wrote:
None of the methods used to log in to my router work anymore. Routerlogin.net, routerlogin.com, neither of the IP addresses, nothing. When using any of these it just redirects to https://www.netgear.com/home/services/routerlogincom/
Tried different browsers?
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
Apologies for all the questions. But you can help people to help you by providing the information suggested in this forum's header:
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)They are there for a good reason.
My modem is a my fiber internet modem provided by my ISP. It's not another router.
How do I check the firmware of my router if I can't log into it through any methods?
Midinette wrote:
My modem is a my fiber internet modem provided by my ISP. It's not another router.
Do us a favour. Tell us what this thing is.
Many people make confident "It's not another router." statements only to have missed a subtle indicator. We had another one of those earlier today.
Then there are people like me who have "modems" with a hidden, albeit limited, router function.
Without that information, people may be reluctant to offer suggestions.
Midinette wrote:
How do I check the firmware of my router if I can't log into it through any methods?
The simplest approach – the are others – might be to disconnect the router from this magic modem. Connect your PC to the router and nothing else. Login from there.
If that doesn't work, maybe your router is dead.
