NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SueWei
Feb 21, 2021Aspirant
Unable to connect to AC1200/EX6120 WiFi extender
Hello All,<br><br>I have recently configured my extender as I have changed to a new router. The extender seems to indicate that it is connected to the router however none of my devices are able to con...
SueWei
Feb 22, 2021Aspirant
Yes I have connected via wps. I have also reset the extender to factory setting before configuring. Sorry to ask but I have no idea how to install using installation assistant or web browser. How do I connect to the WiFi extender network when I can’t even get my device to connect to the extender?
plemans
Feb 22, 2021Guru - Experienced User
Try factory resetting again.
Push and hold reset for 7-15 seconds while the device is powered on.
Then try following the assistant.
How to Setup your WiFi Range Extender with NETGEAR Installation Assistant - YouTube