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Matt_Foley's avatar
Matt_Foley
Aspirant
Aug 09, 2016
Solved

Unable to connect to Skype after installing WiFi router - WNDR3400

Skype was working on a wired cable CISCO modem (DPC3010).  Connected Netgear router through my cable modem, following enclosed directions.  After installation, I can connect to the internet and get t...
  • Matt_Foley's avatar
    Matt_Foley
    Aug 10, 2016

    ElaineM:  You were correct in stating that there was some settings within the computer or browser settings that were the problem.  Actually got help from the Skype community.  I plead ignorance to the fact that you need Internet Explorer for Skype to work.  Duh!  I have been using Google Chrome exclusively.  When I brought up Internet Explorer, it wasn't working.  No network connections.  I went to the I.E. LAN Settings and the "Automatically detect settings" box was unchecked.  After checking it, I was able to get on the network again and Skype worked correctly.  Too easy.  Didn't think about looking at IE at all.  Thanks very much for the help!!!

    FYI:  I am using Skype on a Win 7 desktop PC.