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Tarma's avatar
Tarma
Aspirant
Feb 14, 2018
Solved

Unable to install firmware for Netgear Router WNR2000v3

I received the notice to upgrade my router firmware last year and only recently tried to comply (mia culpa). I say tried to comply because, when I got to the 'note' about using a computer that is har...
  • antinode's avatar
    Feb 14, 2018

    > [...] the 'note' about using a computer that is hardwired to the
    > internet to avoid disconnect issues, [...]

       No, not "hardwired to the internet", hardwired to the _router_.  And
    that would be to one of the "LAN" ports on the router.

    > [...] I disconnected the yellow router cable from the router and
    > connected it to the phone jack input on my laptop, [...]

       That's not a "phone jack input on my laptop", it's an Ethernet port.
    (It's bigger than a phone jack -- eight wires, not six or less.)

       If that "yellow router cable" is your only Ethernet cable, then you
    can steal it temporarily for this task, but you need to use one of the
    LAN ports on the router, not the WAN/Internet port which normally
    connects to your modem.

       If you have only the one Ethernet cable, then you'd need to put
    things back the way they were, so that you have Internet access, and
    download the appropriate firmware kit from Netgear.  Visit
    http://netgear.com/support , put in your model number, and look for
    Downloads.  Download the kit you want.  Read the "Release Notes" file
    for instructions.  While you're there, under Documentation, get the User
    Manual, too.

       After you've downloaded the firmware kit (and the User Manual) to
    your computer, you no longer need Internet access to do the firmware
    update.

       Shut down the computer.  Steal the modem-to-router cable, and use it
    to connect the computer to the router (any LAN port).  Start up the
    computer.  When it comes up, it should use the Ethernet connection for
    "Internet" access, but the only thing you'll be able to reach will be
    the router's own built-in web site.  It will be as if you were setting
    up a new router.  As the User Manual (or the firmware Release Notes)
    should explain, put "routerlogin.net" into a web browser, and you should
    see the router's management web site.  Follow the update
    instructions, and all should be well.

       When the update is finished, shut everybody down, put the connections
    back to normal, restart everybody, and bask in your glorious new
    firmware.  (What could go wrong?)