NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Unable to load new firmware on R6300v2
My Router (1.0.4.2) is reporting a new version is available (1.0.4.46_10.0.93) but it fails to download the file internally... When I went to the Netgear download site and chose my model it shows th...
Indeed, I extracted it before trying to apply... Previous to extracting I tried to apply it as a .zip and it returned a "not a .chk file" error.
> This firmware file is incorrect! [...]
What is the name of that "incorrect!" "firmware file"?
> [...] Previous to extracting I tried to apply it as a .zip and it
> returned a "not a .chk file" error.
As it should have.
If you really do have an R6300v2, and you're really specifying a file
like "R6300v2-V1.0.4.52_10.0.93.chk", and the router hates it, then I'd
try a smaller jump. "1.0.4.2" to "1.0.4.52" in one step might be too
far. It's unusual, but such things have been reported.
> What is the name of that "incorrect!" "firmware file"?
I tried:
- R6300v2-V1.0.4.46_10.0.93.chk
and:
- R6300v2-V1.0.4.52_10.0.93.chk
I will try to locate, download, and apply an upgrade file closer to 1.0.4.2.. will let you know!
> I will try to locate, [...]
Visit http://netgear.com/support , put in your model number, and look
for Downloads. (For older versions, under Firmware and Software
Downloads, look for "View Previous Versions".) Find the kit(s).
Download the kit(s) you want. Read the "Release Notes" file for
instructions. (In the User Manual, look for "firmware", and,
especially, for a topic like "Manually Upload Firmware to the Router".)
When that fails because of a deficient User Manual, try:> [...] will let you know!
Please do.
Thanks for that, I managed to find it pretty quick after I sent that message just by going through the support menu and walking through the icons to my router page... The resulting downloads page was much easier to find things on and I have downloaded all the firmware versions available.
I am now trying a firmware upgrade from the Netgear Genie app...NETGEAR Genie is reporting th router is up to date... Will look for the manual upload directions... The router's web interface has provided nothing but rejection... Will let you know.
Ok, Here is a copy and paste from my router page:
Firmware Version
V1.0.4.2_10.0.74That seems to mirror the v1.0.4.2 version available from Netgear... I downloaded and tried to install the first firmware file newer than that:
- R6300v2-V1.0.4.6_10.0.76.chk
but my router responded:
This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product.
I even found my original firmware file from 2015 and tried to install it but was given the same error... Is there a way to do the firmware upgrade without using the netgear router webpage or something?
> That seems to mirror [...]
I see nothing wrong with what you claim to be doing, only with the
way the router is responding.> [...] Is there a way to do the firmware upgrade without using the
> netgear router webpage or something?https://community.netgear.com/t5/x/x/m-p/1540780
As you can see, that fellow didn't reveal an outcome, so I can't say
whether it's an actual solution. A Web or forum search for, say:"This firmware file is incorrect!"
might find more valuable info.
A more recent thread on TFTP than the one cited in that old one is:
https://community.netgear.com/t5/x/x/m-p/1622096#M102004
Others (of varying value) abound. (Search for TFTP.)