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SrDocDiva's avatar
SrDocDiva
Aspirant
Nov 21, 2020
Solved

Unable to log into http://192.168.100.1 because "Your connection to this site is not private"

I've searched through this community and haven't found a solution that works for me. I saw that a few people (such as, tmbrwolf ) have had the same problem which was solved by resetting the modem - I...
  • SrDocDiva's avatar
    SrDocDiva
    Dec 02, 2020

    After calling Eero, and then calling Xfinity..  I called Netgear, explained the problem and they opened a case #, then transferred me to technical support. I was on hold for nearly 25 minutes. So, I hung up and called them back (same number I called before). In the meantime, they closed my case # ! Then they gave me a new case #, transferred me to Technical Support *again*. After another 20 minutes, I hung up. 

     

    Given what I paid for this new modem and the new Eero router (total over $1,000.00), these hassles are not worth it.

     

    SOLUTION:  Returned this modem and the new router to Best Buy for a full refund.  For the cost of Xfinity's monthly modem/router rental, I can rent for years.

     

    > Get over it.

    Back 'atcha there antinode.  Your arrogrant attitude is extremely unhelpful.

     

    Don't bother replying.  I'm out of here.  Bye!