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Forum Discussion
aam2babies
Apr 30, 2017Initiate
Unable to log into router G54/N150
I recently started having issues with my internet. First, my modem tx power was too high. Its been adjusted and it is still slightly too high, but we're working on it. I am able to get online anyway...
- May 01, 2017
Welcome to the community, aam2babies
I suggest that you factory reset the router.Did you try to use DHCP on the computer?
What's the IP address that the router will give to the computer?
aam2babies
May 01, 2017Initiate
Yeah, I ended up doing the factory reset.
First, I actually pulled my router and modem and set them up from the active outlet outside, running the rg6 cable through the window so that I could reach my desktop with an Ethernet cable. I was able to get to the router login page that way, but my credentials didn't work anymore! I spoke with someone in cyber security, and he believes the router may have been hacked. Either way, I just went ahead and factory reset it.
I did not try the DHCP route from my computer, but I could see my computers IP address assigned by the router from the command window.
All in all, I learned a few things about security and my router settings.
Thanks for your input!
First, I actually pulled my router and modem and set them up from the active outlet outside, running the rg6 cable through the window so that I could reach my desktop with an Ethernet cable. I was able to get to the router login page that way, but my credentials didn't work anymore! I spoke with someone in cyber security, and he believes the router may have been hacked. Either way, I just went ahead and factory reset it.
I did not try the DHCP route from my computer, but I could see my computers IP address assigned by the router from the command window.
All in all, I learned a few things about security and my router settings.
Thanks for your input!
- ElaineMMay 01, 2017NETGEAR Employee Retired
You're welcome. Glad that it has been sorted out.