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Forum Discussion

DarthYoda's avatar
DarthYoda
Aspirant
Oct 02, 2022

unable to log into the router configuration

I try logging into tbe rounterlogin.com and net address to change the IPV6 confiugration to fix the DNS error and all I get is the reset password screen everytime.  Plaese advise how to get to the co...
plemans's avatar
plemans
Guru
Oct 02, 2022

Are you resetting the password? 
If you're not meeting the minimum requirements it doesn't change it and triggers the reset process. 

minimum requirements: 

at least 10 characters

1 upper case

1 lower case

1 special character

1 number

DarthYoda's avatar
DarthYoda
Aspirant
Oct 04, 2022

I have reset the password with the correct requirements, but keep getting the reset password screen everything I try to get into the login pages to get to the configration screen.

  • plemans's avatar
    plemans
    Guru
    Oct 05, 2022

    Try factory resetting it