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Forum Discussion
MSK61
Jun 24, 2017Aspirant
unable to restore from a saved settings file for JNR1010v2
I have a wireless netGear router JNR1010v2. I upgraded the router from its stock firmware(whose version I don't remember exactly) to V1.1.0.32_1.0.1 long ago. I'm facing the problem that if I bac...
- Jun 26, 2017
I tried power cycling the router but still had no luck.
I tried resetting to factory settings(still with the latest version currently installed V1.1.0.32_1.0.1) then dumped the factory settings into a file and immediately tried restoring it, surprisingly it worked.
This encouraged me to do some experiments with different settings. After a while I figured out the root of the problem. Among the settings I was changing was the "Region:" setting(on the "Wireless Setup" page, under "Advanced" tab, "Setup" category). The factory setting is "Europe" but I usually change it to "Middle East (Turkey/Egypt/Tunisia/Kuwait)". If I dump my settings to a file while the "Region" field is set to something other than "Europe" then I'll never be able to restore my settings from this file. If I dump my settings to a file while the "Region" field is set to "Europe" I can always restore my settings from this file.
So I ended up changing all my settings as desired except for the "Region" field, dumped my settings to file, then manually changed the "Region" field after dumping. Now I know that to restore my settings I have to simply load them from that file, then change the "Region" field manually as desired. I think this's still a bug in the software, but at least it has a workaround.
Thanks everybody for the troubleshooting hints.
ElaineM
Jun 26, 2017NETGEAR Employee Retired
Have you tried resetting the unit after upgrading the firmware? If not, try it first then verify.
If it's the same thing, try to use the firmware before the latest release.
MSK61
Jun 26, 2017Aspirant
I tried power cycling the router but still had no luck.
I tried resetting to factory settings(still with the latest version currently installed V1.1.0.32_1.0.1) then dumped the factory settings into a file and immediately tried restoring it, surprisingly it worked.
This encouraged me to do some experiments with different settings. After a while I figured out the root of the problem. Among the settings I was changing was the "Region:" setting(on the "Wireless Setup" page, under "Advanced" tab, "Setup" category). The factory setting is "Europe" but I usually change it to "Middle East (Turkey/Egypt/Tunisia/Kuwait)". If I dump my settings to a file while the "Region" field is set to something other than "Europe" then I'll never be able to restore my settings from this file. If I dump my settings to a file while the "Region" field is set to "Europe" I can always restore my settings from this file.
So I ended up changing all my settings as desired except for the "Region" field, dumped my settings to file, then manually changed the "Region" field after dumping. Now I know that to restore my settings I have to simply load them from that file, then change the "Region" field manually as desired. I think this's still a bug in the software, but at least it has a workaround.
Thanks everybody for the troubleshooting hints.
- michaelkenwardJun 27, 2017Guru
Now that is some good research. Well done.
Write it on a large PostIt note and stick it on the wall so that you remember this for next time around.