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kagetora13's avatar
kagetora13
Aspirant
Dec 19, 2015
Solved

Unable to upgrade firmware on WNR2000V5 from V1.0.0.20 to V1.0.0.34

I've read through the forms on the on going issues people are facing trying to upgrade their firmware on WNR2000V5 to V1.0.0.34.   Presently I am trying to upgrade WNR2000V5 via the "WNR2000v5-V1.0...
Firmware
kagetora13's avatar
kagetora13
Aspirant
Dec 23, 2015

Thank you for your response. I took a screenshot after logging into the router.

 

netgear firmware.jpg

TheEther's avatar
TheEther
Guru
Dec 23, 2015

Well, that's quite interesting.  Did you take a look at the sticker?  Does it also say WNR2000V5?

  • kagetora13's avatar
    kagetora13
    Aspirant
    Dec 23, 2015

    The bottom has the MAC address and serial number which I believe i provided in the original post

     

    netgear back.jpg

    • TheEther's avatar
      TheEther
      Guru
      Dec 23, 2015

      Thanks for obliging.  You definitely have a WNR2000V5.  :smileyhappy:

       

      It's a puzzle as to why you can't upgrade the firmware.  What are you using to unzip the download?  Perhaps you can try a different unzipper?

      • kagetora13's avatar
        kagetora13
        Aspirant
        Dec 24, 2015

        Hi,

         

        I tried using both Windows 10 built in unzipping utility and 7ZIP. If you want to eliminate this from the equation then Netgear can provide me with a self extracting ZIP file?

         

        Also what puzzles me is why the router does not recognize it needs to upgrade its firmware when doing it from trying to download over the internet via the bios screen? Is this a known bug?

         

        Finally, is there not a way to run this upgrade in debug mode? If we want to know what is happening we need a log of why it does not like the file. I doubt it is user error as the automated update from the bios setup screen is failing. I've never had this kind of issue on my previous netgear or linksys routers.