NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
LornaLoughran
Jan 15, 2017Aspirant
Uninstalled Netgear
Help!!! Have just uninstalled progrmme and only thing I can remember is that it had the words NETGEAR..thought it wasnt important and old widows xp pc was running so slow (pretty old oc but only one Ive got) and decided to uninstall it because I kept getting a pop up. Now I cant connect to internet. Please please dont shout at me as i know it was a stupid thing to do. Have checked thru my box of discs to see if I can find something that resembles the programme I uninstalled but cant find it. Anyone got any idea what it might be and if so where / how can I get it back?
- Hi Elaine, thanks for your reply. Ive now done a restore to earlier date and thankfully all is working again!!
3 Replies
- ElaineMNETGEAR Employee Retired
Welcome to the community, LornaLoughran
Do you have a NETGEAR wireless adapter?
What's the model number of the NETGEAR device/s you may have?
How is the computer connecting to the Internet (wired or wireless)?
Are there any other devices that are unable to connect as well to the Internet?
Do you remember which icon did you uninstall?
Or is it the screen below familiar?
- LornaLoughranAspirantHi Elaine, thanks for your reply. Ive now done a restore to earlier date and thankfully all is working again!!
- ElaineMNETGEAR Employee Retired
Glad to hear that it's now working again.