NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
HerringLane
Apr 10, 2023Aspirant
Update
When I've attempted to do an update from the site, the message "Attempting to connect to Netgear Server. Please Wait..." continues to link but not connection is established.
The manual file isn't updating either. Is this a sign that the router is too old and no longer supported?
9 Replies
What NG product and model# are you referring too?
- HerringLaneAspirant
WNDR3700v3 is the router
- HerringLaneAspirant
WNDR3700v3 is the router
what error are you getting when you manually update?
An issue many run into is they don't extract the zip file after downloading it.
Also, what firmware are you attempting to install?
what version are you on?
- HerringLaneAspirant
WNDR3700v3-V1.0.0.42_1.0.33.chk is the version.
HerringLane wrote:
WNDR3700v3-V1.0.0.42_1.0.33.chk is the version.
That is the 2011 version of a device first launched in 2009.
Not the most capable router in the market, with ancient wifi technology. But fine if it meets your needs.
No reason why it should not update using the instructions I linked to. It may lack some of the fancier ways of working with a router, such as an app for a mobile phone.
Which products support the NETGEAR Nighthawk app? | Answer | NETGEAR Support
Netgear withdrew the Genie App some time ago.
You already have the latest firmware, released in 2017:
https://kb.netgear.com/000049034
There won't be anything newer.
HerringLane wrote:
The manual file isn't updating either. Is this a sign that the router is too old and no longer supported?
Did you read this?
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support