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Forum Discussion
teambayern
Aug 10, 2017Follower
USB 3 Won't Recognize ReadyShare Drive
I have an R6400 AC1750 router on firmware V1.0.1.24_1.0.18 that will not recognize my Seagate 4TB BackupPlus Hub (formatted in MacOS Journaled per Netgear's instructions). If I plug it in USB 2, it ...
- Aug 15, 2017
Hi teambayern,
1. Does the USB 3.0 LED light up when you connect the drive?
2. Please try using another drive (flash drive) on the USB 3.0 port.
3. Have you tried using another file format?
4. Have you tried resetting the router?
5. Have you tried using another firmware?
Regards,
Dexter
Community Team
DexterJB
Aug 15, 2017NETGEAR Moderator
Hi teambayern,
1. Does the USB 3.0 LED light up when you connect the drive?
2. Please try using another drive (flash drive) on the USB 3.0 port.
3. Have you tried using another file format?
4. Have you tried resetting the router?
5. Have you tried using another firmware?
Regards,
Dexter
Community Team
DexterJB
Aug 21, 2017NETGEAR Moderator
Hi teambayern,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team