USB drive not appearing on R6300

Thanks for the response and help!

 

 

1. Has it worked before?

• No, this is the first time I've tried connecting a drive

2. Does the issue persist on both the USB ports (2.0 at the back and 3.0 o the side)?

• Neither USB port would recognize a drive was there.

3. To confirm, do the USB storage devices work when connected straight to a computer?

• Yes, each works on a desktop computer in the house

4. Have you tried resetting the router?

• Yes

5. Have you tried checking the router UI if the USB device/s appear under ReadySHARE?

• The UI like in the mobile app?

6. You can try updating to a later firmware version (1.0.2.80) and do a factory reset to check if the issue persists.

• I will try that now and let you know how that goes.

 

Regards,

 

Dexter

Community Team

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Hi Cmmiles,

Thank you for the update. Please keep us posted.

Regards,

Dexter

Community Team