NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Tvestra
Dec 21, 2021Star
V1.0.4.122_10.0.95 Update on R6400v2 kills lon in page
I applied V1.0.4.122_10.0.95 to my Netgear R6400v2 router yesterday. Now I can’t access the router configuration GUI. Everything else works OK, but I can’t log into the router now. The update complet...
michaelkenward
Dec 22, 2021Guru - Experienced User
Tvestra wrote:
Will Netgear be putting an updated version out soon with directions on how to upload it? In the mean time can I reload the R6400v2-V1.0.4.120_10.0.91.chk file I have? I am running Ubuntu and my tftp client appears to connect to the router. Is anyone else reporting this problem?
Is there any evidence that this is a widespread issue?
Do any of these messages suggest the same thing?
Search - NETGEAR Communities – R6400v2
wcalifas wrote:
you should try and re-apply the firmware with tftp and see if that fixes it, if not revert back to the previous firmware until another firmware comes out.
Definitely a good idea to reapply the firmware. But TFTP is usually needed only if the standard approach does not work, unless it is the only way to update firmware. (That isn't clear from the first message.) Before playing with complicated stuff, why not just try the manual updfate?
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
The same strategy applies if you want to install an earlier version.
Then again, it isn't obvious to me that there is anything wrong with the new firmware. The inability to access the router's GUI needs a bit of investigation. For a start we don't know what happens when Tvestra tries to get into the GUI.
I would troubleshoot that before doing any more damage.
Tvestra
Dec 22, 2021Star
I did the manual install V1.0.4.122_10.0.95. The update completed, but instead of displaying the routers web interface it displayed the attached message. Now when I try to log into the router it imedantly displays the same message. When I use nmap on the routers ip address the http/https ports are missing. Everything else is working. the problem is, if you can't log on to the router, how do you apply an update. Looks like the tftp is the only option at this point. I have seen several posts compaining the they can't log on to the router after this update. Could Netgear have a bug?