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Forum Discussion

Martin88's avatar
Martin88
Follower
Sep 28, 2020

Verifying email

Hi Guys, no hardware issues just trying to verify my email account, changed passwords (actually trying to update to a new email account) but it cant locate the verification email!   Cheers
Kehrer1701's avatar
Kehrer1701
Aspirant
Feb 17, 2021

Same here. When I log into my account, it asks to verify but I never get an email. It's not in SPAM either..

 

olympos1625's avatar
olympos1625
NETGEAR Employee Retired
Feb 20, 2021

Hi Kehrer1701,

 

Good day!

 

Welcome to NETGEAR Community!

 

First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. Are you still having the problem? We've tried replicating the case and didn't encounter the issue. Please DM us your registered email address and the new email account that you want to use.

 

Please do not hesitate to let me know if you need further assistance. 

 

Regards,

 

Oliver

Community Team