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Katanakahn's avatar
Katanakahn
Follower
Dec 25, 2017
Solved

Very slow downloads speeds reported

When I run a speedtest through my Router, I get reports of speeds around .12 Mbps.  I am on MetroNet fiber and should get between 150-200 Mbps.  This usually coincides with poor Streaming, which prom...
  • DexterJB's avatar
    Dec 27, 2017

    Hi Katanakahn,

     

    1. What is the exact firmware version of the router?

    2. Have you tried resetting the router?

    3. Does the issue persist on wires and wireless devices?

    4. Does the issue persist on both bands (2.4GHz and 5GHz)?

     

    Regards,

     

    Dexter

    Community Team