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UkTerry's avatar
UkTerry
Aspirant
Mar 27, 2021

VirgimMedia SH3 Access

Hello All

I have my virgin media SH3 setup in modem mode, and the Orbi RBR350 connected acting as the router.

 

I can access the Orbi router to change / look at settings, my question is how can I access the SH3 settings, I want to look at the logs and check a few things.

 

I cannot see an IP address listed in the Orbis attached devices for this.

 

Any help please

 

Terry

2 Replies

  • > I have my virgin media SH3 setup in modem mode, [...]

     

       Ok.  I might ask how, exactly, you did that.

     

    > [...] I want to look at the logs and check a few things.

     

       Ask Virgin?

     

    > I cannot see an IP address listed in the Orbis attached devices for
    > this.

     

       First, it's on the wrong side of the router to appear in the router's
    Attached Devices report.

     

       A modem (only, bridge mode) does not need an IP address.  It's not
    immediately obvious that what you want is possible.  Hence: Ask Virgin?

     

       A DOCSIS cable-TV modem should respond at "192.168.100.1"; what your
    "SH3" might offer along those lines is unknown to me.  Virgin, or other
    Virgin SH3 users, might know more.

    • UkTerry's avatar
      UkTerry
      Aspirant

      Thanks for the reply, I was kind of expecting that it was just a bridge being in modem mode.

       

      When the orbi was first connected the SH3 was in default mode as router so I connected to it in the normal way, and made it modem only, so that the Orbi was the router.

       

      It works fine but I have had the modem reboot today and I wondered what if any the logs said on the SH3, but I cannot access it so, might as you suggest ask Virgin.

      I could try connecting my laptop with ethernet directly to the SH3 and see what goes, but possibly Virgin first.

       

      Thanks for the quick reply

       

      Terry