NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Virtual walk-through of router settings
Hello,
Can I request: that every time NETGEAR release a version of a router, they upload a virtual copy of the local settings wizard to their public website, IDENTICAL to the one that the customer will be logging in to.
You have no freaking idea how many times people ring their ISP to get help with their settings, and.. amazingly, the ISP employee has NO IDEA WHAT THE CUSTOMER IS LOOKING AT (unless they get into their car and go and buy every modem from a store!).
Thanks.
I guess they could but how many routers would have you them place on the service I am not with netgear by the way just a netgear user?
There would have to be a cutoff point they would have to stop the size of the files stored and time t keep them update would be huge. Would this be a paid service or free?
Sounds like a good idea and may be one day in the future it will happen.
6 Replies
I guess they could but how many routers would have you them place on the service I am not with netgear by the way just a netgear user?
There would have to be a cutoff point they would have to stop the size of the files stored and time t keep them update would be huge. Would this be a paid service or free?
Sounds like a good idea and may be one day in the future it will happen.
Most devices have the same path in to the router settings. So one generic flow chart would get most models.
The settings that an ISP can advise on are limited because there aren't that many variations beyond the password and username.
I have looked at other brands too and it is usually down to tweaking a single page of settings.
From what I have seen it is true that most routers share a common path but when you add third part firmware and other special purpose apps for cameras and other devices the picture changes.
