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Forum Discussion
Solved
WD My Book HDD not being detected in ReadyShare Vault for R6400
Hello, I have attached a WD 1TB My Book to my R6400 but the ReadyShare Vault is not detecting the drive. I have verified that it is detected through the Router Admin page and double checked that ...
Hi Swiftfox99,
1. Please try using another storage device for isolation.
2. If it is an option, please try resetting the router.
3. If the issue persists, you can try re-flashing the firmware then do a factory reset.
Regards,
Dexter
Community Team
Hi Swiftfox99,
1. What is the firmware version of the router?
2. Please try disabling or adding the ReadySHARE Vault as an exception to your security/anti-virus software.
3. Please try uninstalling and re-installing the program.
Regards,
Dexter
Community Team
Hi Swiftfox99,
1. Please try using another PC.
2. Did you try temporarily disabling your security software or adding the program to a whitelist?
Regards,
Dexter
Community Team