NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Who do I contact?? Horrible customer service experience.
I need to contact someone higher up than customer service. I have been trying for 3 months to get my returned product back. They are giving me a MAJOR run around. I need someone that can make a de...
Hi Nick7744,
Good day!
Welcome to NETGEAR Community!
Thank you for reaching out. We are sorry for the inconvenience this has caused you. May we know if you sent the Orbi router and Orbi satellite in one package? If so, please DM us the tracking number of the package.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team