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Why won't my printer connect?
I changed my router password. My wireless HP ENVY 5530 all-in-one printer is not recongized by the wireless network and does not print. My computer does not recognize the printer on the wireless netw...
Hi @major82,
If you have successfully changed the password for your wireless network, your wireless devices may have saved the old password. You may have manually remove/forget the old settings for your wireless network and reconnect using the new password.
For the iPad:
Settings > Wi-Fi > Look for the name of your wireless network > Select the 'i' icon > Select Forget This Network > Then try reconnecting. It will prompt you for your new password.
For the computers:
Control Panel > Network and Sharing Center > Manage Wireless Networks > Select the name of your wireless network > Right click > Remove network. Then try reconnecting to the Wi-Fi network like you normally would.
Regards,
Dexter
Community Team
Dear Dexter, Thank you for your prompt response and the valuable information for the printer. I would appreciate it, if you could advise how I can connect to the other devices in my network system: iPad 3rd Generation with ios 9, Dell 1720 Laptop with Windows Vista Home Premium. Dell 1545 Laptop with Windows XP Pro, Dell Lattitude E6530 Laptop with Windows 7 Pro, 64bit. Any further assistance you can provide would sincerely be appreciated. Thank you.
Hi @major82,
If you have successfully changed the password for your wireless network, your wireless devices may have saved the old password. You may have manually remove/forget the old settings for your wireless network and reconnect using the new password.
For the iPad:
Settings > Wi-Fi > Look for the name of your wireless network > Select the 'i' icon > Select Forget This Network > Then try reconnecting. It will prompt you for your new password.
For the computers:
Control Panel > Network and Sharing Center > Manage Wireless Networks > Select the name of your wireless network > Right click > Remove network. Then try reconnecting to the Wi-Fi network like you normally would.
Regards,
Dexter
Community Team
Dear Dexter, I opened the Manage Wireless Network, I see the wireless & Hardwired symbols. I right click on the Symbol & select Properties. The security tab is shown and I open the tab. The network security code is shown encrypted . Question? Can I just delete the old password and enter in the new one to achieve the laptop recognition by the network? Again, appreciate your valued help! Joel
YES