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Forum Discussion

Lo7us's avatar
Lo7us
Follower
Sep 06, 2017
Solved

wifi disconnecting on both 2.4g and 5g

Wired connection works fine and my genie says the wifi is fine but none of my devices can see either wireless broadcasting.  I can fix this for about 5 minutes by resetting the router but it always r...
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Sep 12, 2017

    Hi Lo7us,

     

    1. Have you tried using another firmware version?

    2. You can also try re-flashing the firmware the do a factory reset.

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Sep 12, 2017

Hi Lo7us,

 

1. Have you tried using another firmware version?

2. You can also try re-flashing the firmware the do a factory reset.

 

Regards,

 

Dexter

Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Sep 19, 2017

Hi Lo7us,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team