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TonyPal58's avatar
TonyPal58
Initiate
Dec 07, 2020
Solved

Wifi Extender not helping - makes network worse.

Without WiFi extender a speed test using my cell phone shows 320Mbps near main router.  In other location further away about 60 Mbps.  After setting up the extender, speed test shows 20 Mbps near or ...
  • plemans's avatar
    Dec 08, 2020

    1. What router are you connect it to? 

    2. did you set it up using wps? if so, factory reset the extender and install it using the installation assistant and NOT wps. Wps can get coded different between manufacturers and cause issues. 

    3. 2.4ghz is much slower than 5ghz. Those speeds over 2.4ghz aren't unexpected. And its because of the slow speed of 2.4ghz and the base nature of how extenders have to work. Standard extenders will drop speeds from the extender by 50%. Reason why is they have to send/recieve from router---extender and then extender----device and they can't do both at once. (tribands don't have this limitation because they have a dedicated backhaul)

    Extenders are great at covering deadspots and adding to the range. But they usually don't increase speeds unless the router doesn't have coverage to an area. 

     

    So you first need to get the 5ghz working. the 2.4ghz speeds are fairly standard for dual/single band extenders. you should get more speed from 5ghz though but you first have to get it working.