WiFi issues with Netgear Router

Question

Ive been using this netgear router (the AC1900 model C7000v2) for a long time an it has been working fine. However, today the downstream light is blinking, and the upstream and internet lights are completely out. However, my phone can connect to the WiFi, but it does not connect to the internet. I am using spectrum by the way. Is this a problem on my end or a problem with Spectrum?

antinode · Answer

&gt; [...] my phone can connect to the WiFi, [...]&nbsp;&nbsp;&nbsp; So, not a "WiFi issue", then.&nbsp;&gt; [...] Is this a problem on my end or a problem with Spectrum?&nbsp;&nbsp;&nbsp; Most likely.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; https://community.netgear.com/t5/x/bd-p/home-cable-modems-routers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; https://community.netgear.com/t5/x/x/td-p/1530376&nbsp;&nbsp;&nbsp; And/or:&nbsp;&nbsp;&nbsp; Visit http://netgear.com/support , put in your model number, and lookfor Documentation.&nbsp; Get the User Manual (at least).&nbsp; Read.&nbsp; Look for theLED descriptions and "Troubleshoot".

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WiFi issues with Netgear Router

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