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Forum Discussion
telisha_14
Nov 29, 2016Aspirant
Wifi Not Working
I am unable to connect to the internet through my router. I contacted my ISP and everything is working on their end. I can connect my laptop directly to the modem and use the internet that way. I hav...
- Nov 29, 2016
ISPs often will allow only 1 device to connect to the Internet. Your ISP may have locked onto your computer. Unplug the modem for several minutes. Connect the router to the modem and then plug the modem back into the power. Check Internet access.
TheEther
Nov 29, 2016Guru
ISPs often will allow only 1 device to connect to the Internet. Your ISP may have locked onto your computer. Unplug the modem for several minutes. Connect the router to the modem and then plug the modem back into the power. Check Internet access.
- telisha_14Nov 30, 2016Aspirant
I tried your suggestions but it still is not working. When I try to use the Wifi on my computer it shows a triangle error and when I diagnose the problem it says the DNS server isn't responding.
- TheEtherNov 30, 2016Guru
Log into your router and see what DNS servers it is using. Try to ping them from your computer. If you can't ping them, you can try changing the router to use different DNS servers, like Google's (8.8.8.8 and 8.8.4.4).