Forum Discussion

Aspirant

Dec 13, 2016

Solved

Wifi on iPhone but not not laptop or range extender

All of a sudden our wifi started acting up. I can access the internet with my desktop via ethernet cable (no wifi card on desktop) through the router and on wifi with my iPhone. I cannot access the...

Troubleshooting

collectionbin
Dec 17, 2016
Brother in law reset the router, and now it works. Never mind the fact that I reset it 2 times myself. Unbelievable.

michaelkenward

Guru - Experienced User

Dec 14, 2016

Can you use the LAN connection (see below) to get into the device's web interface and check the wifi settings?

http://www.routerlogin.com/

or

http://www.routerlogin.net

collectionbin
Aspirant
Dec 17, 2016
I can do that. What do I need to check?
- michaelkenward
  Guru - Experienced User
  Dec 17, 2016
  The wifi settings.
  
  Start on page 107 of the manual:
  
  Wireless Connectivity
  
  WNDR3400v2 | Product | Support | NETGEAR
  - collectionbin
    Aspirant
    Dec 17, 2016
    The 2.4 Ghz band is the one that isn't working properly. If it matters, when we disable security it works. Once we enable the password, it doesn't allow access. The 5-G works, but the laptops and range extender don't recognize 5G.