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Forum Discussion
CindyKK001
May 24, 2022Aspirant
WINDR3400V2 Limiting devices
I restarted my WINDR3400 Router and now it is limiting the number of devices to 10. if an additional device tries to log on it responds with invalid password. Thoughts?
plemans
May 24, 2022Guru - Experienced User
what firmware version are you on?
Did you try a factory reset?
What modem/gateway are you connected to?
- CindyKK001May 25, 2022Aspirant
i am currently running Firmware Version
V1.0.0.54_1.0.82 on my Netgear router.To be clear, everything worked perfectly until I restarted the WINDR3400 (I was trying to reattach my printer), so I know it is not a router issue, more like a "USER" issue. I have not done a hard RESET, yet.
- michaelkenwardMay 25, 2022Guru - Experienced User
CindyKK001 wrote:
i am currently running Firmware Version
V1.0.0.54_1.0.82 on my Netgear router.That is firmware for the WNDR3400v2, released in 2017. Different hardware version from the WNDR3400. The 2013 version. Different hardware.
Do you have a backup copy of the settings from your router? You could try reloading that.
I have not done a hard RESET, yet.If you do reset, create a backup of the current settings before you dive in.
To be clear, everything worked perfectly until I restarted the WINDR3400 (I was trying to reattach my printer), so I know it is not a router issue, more like a "USER" issue.I assume that this is a wifi printer.
You didn't answer the other question from plemans "What modem/gateway are you connected to?"
It could make a difference.
Because you restarted the router, you might want to restart the whole network in the specified order.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
These are just the usual troubleshooting moves that rule out the most obvious problems.