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janetherbert's avatar
janetherbert
Follower
Mar 17, 2022

WNCH3001

Hi , I have a fairly old WNCH3001 which I purchased to be able to use the limiled Internet activity on a Panasonic Viera TV.  It worked a treat for many years. Now it flashes green but when I go to try and access the internet functionality on the Panasonic Viera TV it finds the IP address but fails on 'Check server connection for Viera Connect'.  Any advice gratefully received.

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    have you factory reset and reinstalled it? Maybe its a configuration issue. 

    Do other devices work if you connect to it? 

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

     


    janetherbert wrote:

    Hi , I have a fairly old WNCH3001

     


    That's not something that appears ion the Netgear product list.

     

    I guess you mean WNCE3001.

     

    Visit the support pages:

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