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sidmackie's avatar
sidmackie
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Aug 08, 2019
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WNDR3400v2 How can I connect my Samsung tv to the 5ghz band for 4k streaming?

We had a power outage yesterday, and now I can't access the 5 Ghz band of my router to stream 4k content.  Previously, I was able to select the 5 Ghz band from the available networks, but it doesn't ...
  • sidmackie's avatar
    sidmackie
    Aug 09, 2019

    Thanks for your reply.  I was finally successful after turning off and unplugging the modem, then turning off the router and computer.  I then plugged in the modem, turned it on and let it boot for a couple of minutes.  Same with the router, then computer.  When I went through the steps to connect to a wireless network on my Samsung tv, it gave me the option to connect to NETGEAR54-5G, in addition to the regular NETGEAR54, which is 2.4Ghz.  I'm streaming 4k content like a champ again.  (Samsung support told me their tvs only connect to 2.4Ghz, which is not true).  Thanks again for your help.