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NACS's avatar
NACS
Initiate
Dec 05, 2020
Solved

WNDR3400v2 Password for 5G not the same as for 2G??

I am getting an "Authentication Error Occurred" on my phone for the Netgear 5G detected network.  Spectrum cable recommended going to network setup on my phone, selecting Forget and then when it autoconnects again to use the same password I have saved for the 2G network - assumption being that the Netgear router should have the same password regardless of the 2G or 5g network.  I did this but when I use the same password that works for the 2G I get "Incorrect password entered".  How do I resolve this?  Thanks in advance for any help to get this resolved!!

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