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Forum Discussion
dlyoung
Oct 10, 2016Aspirant
Wndr3400v3 - router constantly reboots
Installed 12/31/15 & worked great until 10/07/16. The router constantly reboots & no internet. Why would the router continually reboot?
I was able to talk to a person in support & she is going to send me an email for a replacement for my router. Still waiting on the email, it has been more than 2 hours since I spoke to her...
10 Replies
- Retired_Member
Hardware failure, corrupted FW,
- dlyoungAspirant
The router has a "lifetime warranty" and I do not know who to contact for a replacement..... any ideas on how to contact Netgear?
- Retired_Member
Did you register it? If no do it now.
Then go to MyNetgear find your registered device click support, enter the problem follow the prompts
- dlyoungAspirant
I did register it, I will try what you suggested. Thank you!
- Retired_Member
I've used it twice in past 2 weeks and already got replacements and sent old stock back.
Good Luck
- dlyoungAspirant
I was able to talk to a person in support & she is going to send me an email for a replacement for my router. Still waiting on the email, it has been more than 2 hours since I spoke to her...
- dlyoungAspirant
Yes, I did. I mailed the defective router back per the instructions last week. Thanks for asking.
- ElaineMNETGEAR Employee Retired
You're welcome.
Kindly mark the solution that answered your query.
Thank you!
- dlyoungAspirant