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Forum Discussion
WNDR3400v3 - wireless devices connect to network but internet not working; intermittent issue
Hardware Version WNDR3400v3 Firmware Version V1.0.1.42_1.0.68 GUI Language Version V1.0.1.24_2.1.28.1 When I first set this router up it worked great, but then started getting inter...
Yes, it's still under warranty and still on shelves for purchase at retail. I purchased it specifically because I don't need gigabit wireless capability for anything in my two person home. I just want a reliable and consistent connection even if it's only 20Mbs.
When having issues, frequently the admin page will show a "not connected" status for internet, even though webpages are working fine from wired devices. This is a symptom that was just reported by another user only days ago, but he states it was "fixed" by changing his password and he's not having further problems. Changing my password has not helped my situation.
Wireless devices include iPhone 6s, iPhone SE (the newer one), iPad, Roku, Chromecast, and a couple laptops. Issues remain even with all those devices unconnected other than just one for testing purposes (tried with different single devices).
If it would be a reliable hotspot, I'd be happy to use it for that and just buy an 8 port router... but I have zero faith that it would be any better that way since it's the wireless devices having troubles.
The modem is a Motorola MB7621, also purchased new, still available on retail shelves and Amazon, still specifically recommended by my cable provider, and functioning perfectly well.
Phlegmbot wrote:
If it would be a reliable hotspot, I'd be happy to use it for that and just buy an 8 port router... but I have zero faith that it would be any better that way since it's the wireless devices having troubles.
I have never seen a Netgear "eight-port" router. Other brands maybe, but at a price, and they will all be GB ports. Four is the usually maximum. The easiest way to add LAN ports is a cheap switch. Mine is 16.
Phlegmbot wrote:
Yes, it's still under warranty and still on shelves for purchase at retail.
But not from Netgear. I guess there may be loads of old things lying around in the retail chain.
The modem is a Motorola MB7621, also purchased new, still available on retail shelves and Amazon, still specifically recommended by my cable provider, and functioning perfectly well.That looks like a decent modem. But you are throwing away some of its capability. The modem supports GB LAN. You may not have an Internet service that is faster than 100 Mbps, but your modem will still want to talk to the router as quickly as it can. It isn't just the single traffic stream that it handles. There is more going on than that.
Then there is the local traffic. If you have a couple of PCs on a network, they probably have GB ethernet and could hit the speed limit when talking to each other.
It is surprising that Netgear still sells 100 Mbps LAN devices,
Yeah, I have a switch for that purpose but figured if I’m being hosed by the router and not necessarily the wireless itself I could just replace that function. Not really necessary though.
michaelkenward wrote:I have never seen a Netgear "eight-port" router. Other brands maybe, but at a price, and they will all be GB ports. Four is the usually maximum. The easiest way to add LAN ports is a cheap switch. Mine is 16.
True enough. I actually got this one at Target just because I wanted it quickly; I was fooled by the “Visit the NETGEAR Store” link and the features listing saying “Discontinued by manufacturer- NO” and didn’t consider it was an antique.
michaelkenward wrote:
Phlegmbot wrote:Yes, it's still under warranty and still on shelves for purchase at retail.
But not from Netgear. I guess there may be loads of old things lying around in the retail chain.
I also read in the ad that it’s gigabit WAN and 100 for the local side, which I really figured was adequate for my purposes. Appears that ad copy has now been corrected. Oh, well. If I have to get something newer to have a reasonable expectation of functionality I guess that’s what I’ll do. Just frustrating, especially in light of even new products reporting similar issues for some users. Luck of the draw, I guess.
michaelkenward wrote:…There is more going on than that… It is surprising that Netgear still sells 100 Mbps LAN devices,
Phlegmbot wrote:
Luck of the draw, I guess.That, and [other] users who have a hard time getting this stuff to work. We see a lot of "user error" here, from people who make the usual mistakes. (Modem/routers are a constant.)
Usually not the users' fault, the people who make this stuff can be their own worst enemies when it comes to user friendliness.
Remember, people turn up here because they have problems. For everyone who visits this community there may be hundreds, maybe even thousands, of people with no issues.
In your case, the strange intermittent wifi problems are a puzzle. You have a decent modem-only front end and a moderate load on the network. No obvious pinch points.
Did you ever say what Internet speed you pay for?
