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Forum Discussion
Jason32038
Jul 09, 2017Aspirant
Wndr3400v3 2.4g and guest problem
So I was changing some settings for qos and wmm and also disabled my guest network for 2.4g. Our phones wouldnt connect to wifi after so I went back and changed every setting back until I narrowed it ...
Jason32038
Jul 09, 2017Aspirant
I just disabled the guest network again and restarted modem and router and phone with no luck.
- ElaineMJul 11, 2017NETGEAR Employee Retired
Factory reset the router and start all over again.
- ElaineMJul 20, 2017NETGEAR Employee Retired
By the way, are you connecting to the Guest network or the main wireless network?
How about if you remove the profile from your phone and reconnect to the wireless network?
- Jason32038Jul 21, 2017AspirantI was trying to connect to the main network after disabling my guest network but it wont let me connect to the main network unless guest network is enabled for some reason. I tried removing the the profile from my phone and reconnecting but i get an authentication problem. I havent had time to factory reset the router and start over yet but i will this weekend.
- ElaineMJul 21, 2017NETGEAR Employee Retired
You may also want to make sure that you have the latest firmware installed on your router.
The firmware can be downloaded here.
After updating the firmware, reset the unit and reconfigure it.
- Jason32038Jul 22, 2017AspirantThe factory reset worked. Thank you for the help!
- ElaineMJul 24, 2017NETGEAR Employee Retired
Glad to hear it's now resolved.
Thank you for the update!