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Jason32038's avatar
Jason32038
Aspirant
Jul 09, 2017
Solved

Wndr3400v3 2.4g and guest problem

So I was changing some settings for qos and wmm and also disabled my guest network for 2.4g. Our phones wouldnt connect to wifi after so I went back and changed every setting back until I narrowed it ...
Troubleshooting
  • ElaineM's avatar
    ElaineM
    Jul 21, 2017

    You may also want to make sure that you have the latest firmware installed on your router.

    The firmware can be downloaded here.

    After updating the firmware, reset the unit and reconfigure it.

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Jul 20, 2017

 By the way, are you connecting to the Guest network or the main wireless network?

How about if you remove the profile from your phone and reconnect to the wireless network?

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Jul 21, 2017

You may also want to make sure that you have the latest firmware installed on your router.

The firmware can be downloaded here.

After updating the firmware, reset the unit and reconfigure it.

  • Jason32038's avatar
    Jason32038
    Aspirant
    Jul 22, 2017
    The factory reset worked. Thank you for the help!