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Forum Discussion
hoopster1
Feb 04, 2020Aspirant
wndr3400v3
I cannot connect to my OOMA. I have reset the router. I have a new Cat5 cable. When plugged into a port on the router the port light does not light up. I think it should as when I move the blue c...
- Feb 04, 2020
easiest test when the only device having an issue is to try plugging a working device into the same port on the router with the same cable. If it works, the ooma's bad.
hoopster1
Feb 04, 2020Aspirant
Thanks for the reply. I will try to describe better. A blue cable came with the Ooma. When plugged into a port on the router the number of the port lights up. After Ooma quit working I purchaed a new cat5 cable to connect the router and Ooma. Still didn't work. The port on the router the cable is plugged into does not light up with the number of the port. Also there is no light on at the back of the Ooma. I have rebooted the router.